Terms of Use
Last updated: March 2026
Agreement
By accessing or using the Helix Premium Parts website (parts-store.onhelix.ai), you agree to be bound by these terms. If you do not agree, do not use this website.
Products & Pricing
All products listed on our website are genuine OEM parts from authorized manufacturers. Prices are listed in US dollars and are subject to change without notice. We reserve the right to correct pricing errors. If a product's correct price is higher than listed, we will contact you before processing the order.
Orders & Payment
By placing an order, you represent that all information you provide is accurate and that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent.
Shipping
We ship via UPS. Delivery estimates provided at checkout are not guaranteed. Risk of loss and title for purchased items passes to you upon delivery to the carrier. See our Shipping & Returns page for full details.
Returns & Refunds
Returns are accepted within 30 days for unused, unopened products in original packaging. See our Shipping & Returns page for the full return policy.
Warranty
Products are covered by the manufacturer warranty. Helix Premium Parts does not provide any additional warranty beyond the manufacturer's warranty. See our Warranty page for details.
Limitation of Liability
Helix Premium Parts shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability for any claim shall not exceed the amount paid for the product in question.
Intellectual Property
All content on this website, including text, images, and design, is the property of Helix Premium Parts or its licensors. Brand names and product names referenced on this site are trademarks of their respective owners.
Changes
We may update these terms at any time. Continued use of the website after changes constitutes acceptance of the updated terms.
Contact
Questions about these terms? Email support@helixpremiumparts.com.